Sole Source – SDVOSB
SeaPort-e is the Navy’s electronic platform for acquiring support services in 22 functional areas including Engineering, Financial Management, and Program Management. The Navy Systems Commands (NAVSEA, NAVAIR, SPAWAR, NAVFAC, and NAVSUP), the Office of Naval Research, Military Sealift Command, and the United States Marine Corps compete their service requirements amongst 2400+ SeaPort-e IDIQ multiple award contract holders. The SeaPort-e portal provides a standardized, efficient means of soliciting offers from amongst the diverse population of large and small businesses and their approved team members. All task orders are competitively solicited, awarded and managed using the SeaPort-e platform. Since nearly 85% of its contract–holders are small businesses, the SeaPort-e approach to acquiring services provides opportunity that fuels the Nation’s engine of job growth
How to Use SeaPort-e
The SeaPort-e procurement process is entirely electronic—from RFP submission to delivery of the awarded task order to the successful bidder. To learn more, please visit the SeaPort-e portal at http://www.seaport.navy.mil/index.html. Summary features of the process include:
• Task order solicitations, modifications, and awards are released through the SeaPort-e portal
• All proposals are submitted electronically through the portal
• Task order award and execution is decentralized and performed by the ordering activity’s contracting shop
Contract Number: N0017815D8098
- Naval Sea Systems Command (NAVSEA)
- Naval Air Systems Command (NAVAIR)
- Space and Naval Warfare Systems Command (SPAWAR)
- Naval Supply Systems Command (NAVSUP)
- Military Sealift Command
- Strategic Systems Program (SSP)
- Naval Facilities Engineering Command (NAVFAC)
- Office of Naval Research
- US Marine Corps
Program Ceiling: $38 Billion (including award term options)
Available Order Types: CPFF, CPIF, CPAF, FFP, FPIF
Bacik Group Contacts
Contracts Customer Satisfaction
Bacik Group LLC
602 Oak Mountain Commons Lane
Pelham, AL 35124
- Seaport-e Official Government Website http://www.seaport.navy.mil/default.aspx
- Awarded Task Orders
- Bacik Group’s Quality Assurance Program (Make this a link to the following data)
Quality Assurance (QA) is more than an activity that runs the duration of a project. It is a key element of Bacik Group’s corporate and project process to verify that the client obtains the operational and functional requirements expected. Our approach to quality assurance is governed by our corporate Business Quality Management System. Bacik Group has documented its Business Quality Management System consistent with the requirements of ISO 9001:2008. These documents describe criteria, methods, detail activities, responsibilities, and the quality assurance measures that are required to ensure the effective operation and control of the Bacik Group business processes. Bacik Group plans and re-engineers all processes as necessary for continuous improvement. It is our policy to monitor progress using metrics that are aligned with our business objectives. The Bacik Group Business Quality Manual, our highest tier ISO document, provides the business policies, requirements, and responsibilities for Bacik Group activities worldwide. It is the primary reference for all matters dealing with quality. This manual addresses ISO 9001:2008 requirements referencing the procedures that implement these policies. To implement our Business Quality Management System, business processes are defined in process flowcharts. The product/service realization processes describe the entire product/service life cycle from business development through proposal preparation, to service realization and delivery and includes all processes necessary for maintaining customer satisfaction. Basically the business process flowcharts describe all the activities necessary for Bacik Group to realize and deliver the required products and services to our customers. The Business Quality Manual also establishes the hierarchy of Quality Procedures (QPs), Quality Work Instructions (QWIs), Quality Work Forms (QWFs) and Documents (DOCs) that implement the QA program and procedures integrating development and support activities into a single, coherent methodology. Through this ISO compliant systematic approach to quality, Bacik Group strives to continuously improve customer satisfaction ratios, transform complaints into valuable customer feedback, follow-up and follow through on activities, and better determine how Bacik Group can further improve on our actions to better support the mission.
Our corporate commitment to quality as described above sets the perfect platform for customer responsiveness and cooperation. As an ISO certified company our process includes checks and balances that will address customer satisfaction throughout the life cycle of the task order or contract period. We believe in that customer responsiveness and cooperation begins with full and open communication between all parties. This approach will lead us to openly discuss upcoming issues, be it foreseen or unforeseen, to work together to resolve them in the most efficient matter possible.
Where applicable and Bacik Group personnel are on site, our program manager (PM) or task lead (TL) will provide Navy management and the specific support teams with exceptional continuous communications and on-site support services. The assigned Bacik Group personnel will interact regularly with the government primary point of contact (POC) as well as the contracting and technical representatives. We will provide all required reporting, progress reports, and status meetings as required. The PM will be able to provide rapid response to unplanned or unforeseen issues; challenges or questions the POCs may encounter via a combination of telecom or on-site visits and will also pull in any additional resources that might be needed.
A fundamental element to ensure overall performance success is to have a framework in place to effectively handle any customer challenges, issues, or problems. We provide a tactical balance of project execution strategies ensuring our customer focus, balanced mix of experts, and internal quality procedures provide continuous evaluation of performance as it occurs. This not only ensures Bacik Group and our clients that we are progressing as detailed in our project plan, but more importantly aids in the immediate identification of any unforeseen challenges, issues, or problems as they arise. In effect, challenges, issues, or problems are identified before they have grown to unmanageable proportions with detrimental project consequences.
When a problem is identified by Bacik Group personnel we implement our ISO 9001:2008 corrective action procedure and document the problem on a Corrective Action Report (CAR) in accordance with Quality Procedure for Corrective Action. CARs are tracked utilizing a CAR Response matrix which contains the finding, proposed corrective action, date correction action initiated, date correction action closed, proof of closure, date of corrective action follow-up, date follow-up action was taken, outstanding follow-up status and 60-day review date. All CARs are reviewed by the QA Manager and Bacik Group Management Review Board and review board approval is required for closure.
Our highly experienced professionals are able to immediately devise a resolution plan to quickly address and resolve any negative consequences and circumvent the potential for future recurrence. Our ability to reach back within our company to any unique expertise that may be required to resolve the challenge, issue or problem provides our clients with additional assurance that we can quickly resolve any negative events that may occur.